Returns and Refunds

Return and Refund Policy

Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we offer you the possibility to return the product easily and quickly.

Conditions for Requesting a Return

You can request a return within 14 days from the date of receipt of the order. For the return to be accepted, the product must meet the following requirements:

  • It must be intact, never used or installed on the vehicle.
  • It must be in its original packaging, complete with all tags, seals and accessories.
  • It must be accompanied by proof of purchase or order number.

Step-by-Step Return Procedure

  1. Send an email to our support indicating the order number and reason for return.
  2. Await confirmation and detailed instructions with the address to which to ship the package.
  3. Carefully pack the product in its original packaging and ship it.
  4. Once the item is received and verified, we will proceed with issuing the refund.

Refund Times and Methods

Once the return is approved, the refund will be processed within 5-7 business days and automatically credited back to the payment method used at the time of purchase (credit card, PayPal, or other available methods).